Demystifying Usability : Is Usability a Public Relations problem?: "Is Usability a Public Relations problem?"
A positive and sustained User Experience is the ultimate public relations
Scroll down to middle of page for an Interesting Line up of User Experience Offenders (flogged in cyberspace)
User experience and UI links and resources
Posts
May I recomend?
- Information Architecture for the World Wide Web: Designing Large-Scale Web Sites
- Don't Make Me Think: A Common Sense Approach to Web Usability, 2nd Edition
- Information Architecture: Blueprints for the Web
- Emotional Design: Why We Love (or Hate) Everyday Things
- Designing Interactions
- Designing for People
- About Face 2.0: The Essentials of Interaction Design
- E-Commerce User Experience
- Software for Use: A Practical Guide to the Models and Methods of Usage-Centered Design (ACM Press)
- Observing the User Experience: A Practitioner's Guide to User Research
- Thoughts on Interaction Design
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